Sunday, December 5, 2010

Final project presentation

e-Government and The Church of Jesus Christ of Latter-day Saints
      My final project essay discusses the challenges The Church of Jesus Christ of Latter-day Saints faces as a global entity. It illustrates that as the Church has grown over the past 180 years, even becoming a global entity, technology has played a key part in the growing process, particularly in unifying, standardizing and communicating in the Church.
      After first discussing facts about the rapid growth of the church, I discuss various challenges of a global organization and the Church’s approach to dealing with these issues. Though some challenges and resolutions do not necessarily involve technology, this essay focuses on how technology is central to the development and maintenance of a worldwide church. Here are some highlights discussed in the essay:
·         The Church’s “accelerating growth pattern has continued with about a million new members now being added every three years or less,” with over 13 million members at present. Membership in The Church of Jesus Christ of Latter-day Saints grew 1.71 in the last year alone.
·         The Church sends missionaries all over the world to preach. Missionaries are trained to speak the native language of those they teach (e.g. an American might be sent to Chile to preach in Spanish; he/she is trained to speak Spanish before going to Chile).
·         The Church has produced web sites like LDS.org and FamilySearch to make Church and genealogical information available to everyone—members of the Church and those as well as those of other faiths.
·         The Church has established Facebook, Twitter, and YouTube sites so anyone can find official information about the Church doing a simple Internet search.
·         Church leaders encourage members to create online profiles to share their testimonies and personal witnesses about the Church and its mission.
·         Technology enables the Church to reach all of its members nearly simultaneously. Every six months the Church holds a worldwide conference (Salt Lake City) and broadcasts live proceedings throughout the globe via satellite television, cable, and the Internet. The proceedings are translated into over 160 languages, providing live audio streaming to non-English speaking members across the globe.
·         Church management and standardization of Church meetings for local areas throughout the world are communicated through means of e-mail, training broadcasts, and handbooks of instruction published on the Internet. Local units of the Church are able to access standardized policies, lesson materials, and other information using the Internet.
·         The Church encourages members to maintain their individual, regional, and national cultures while holding membership in the Church. They do, however, discourage members from following cultural behaviors contrary to the teachings of Jesus Christ.
·         Church leaders are not physically able to visit every part of the world on a regular basis. However, through delegation and technology, members worldwide communicate with leaders of the Church. For example, regional and area broadcasts are given with conferences and other information specific to certain regions of the world. Translation for live streaming is done as necessary.
·         The Church of Jesus Christ of Latter-day Saints operates as a successful global entity despite opposition and other challenges as a result of communicating and governing itself, primarily with use of various technologies. Members worldwide can hear live proceedings of general conferences in their own tongue, sign in to ward and stake websites, and find Church materials at anytime on the Internet using LDS.org in addition to several other means of communication/connection. As the Church continues to grow at a rapid rate, there is little doubt that every effort will be taken to ensure new members stay connected with the Church; technology will play a key role in this effort. 

Sunday, November 14, 2010

Book Review

PREFACE
Before reading this book, from the title, I thought that this book would be explaining why people get addicted to videogames and then discuss the hazards of it. In my mind I wondered what that really had to do with ePA, but I started reading. I was fascinated to discover the author’s true intent. I thoroughly enjoyed this book. I have to say my opinion of videogames changed: I do not see them just as games now, but an aspect of Humanities, an art form reaching out to the general public.

CITATION

Bogost, I. (2007). Persuasive Games: The Expressive Power of Videogames. Cambridge: The MIT Press.

REVIEW

After reading Bogost’s (2007) Persuasive Games, I come away feeling awestruck and amazed at the influence videogames can have upon society. Bogost discusses video gaming as a type of procedural rhetoric, something that influences through process/experience (31).

Bogost (2007) considers the fact that some games are violent and can persuade players to believe violence is okay; but he believes such things come about through procedural rhetoric. He further explains that most games are not designed to corrupt society, but to shape society’s beliefs and actions. Further, the author explains that in the case of politics, “When listening to a politician on the soapbox, most of us would not even make note of the metaphors” that games present (such as taxation and theft or theft and battle).  Yet, videogames allow us to make the connection through the processes they present to/require of players (107).

Bogost’s (2007) primary argument is linked to the idea that video gaming has a social impact in three areas: politics, advertising, and learning. In this book, Bogost discusses the power of procedural rhetoric in these three areas. Basically his argument is that through the process of “playing” various videogames, one’s ideas and beliefs are shaped and influenced by the rhetoric of the videogames’ designers. For example, if someone plays The McDonald’s Videogame, the idea that fast food is corrupt and the industry needs to be changed. Perhaps after playing the game people who loved fast food and McDonald’s would change their minds and realize the grossness of fast food. How could a videogame change someone’s opinion? By forcing the player to go through processes/actions in the game that will illustrate and persuade the player to destroy the fast food industry. The rhetoric behind the game becomes implanted in the mind of the player.

So what impact does this procedural rhetoric have on society? Let’s take politics, for example. If someone plays Tax Invaders, “it frames taxation in a way that reinforces a conservative position” (Bogost, 2007, 106). But, the metaphors and other rhetoric of the game are hidden to the player unless they are looking for them; this makes it easy for unsuspecting users of the game to be persuaded that a conservative view is correct (because of the experiences the player has during the game with taxation). If a vast majority of our society was playing that game, perhaps people would vote differently—mostly conservative. On the other hand, maybe people would play a game like this, disagree with its view and think exactly opposite (liberal). Couldn’t this change our society’s dynamics?

On another point, Bogost (2007) presents advertising in videogames as the future of advertising (197). While television can present images and brands, similarly games can portray ideas about certain brands. This can be done in two ways (197). First, games can use product placement like television and movies to bring one brand or product to light. For example, Mountain Dew power in the Mountain Dew Skateboarding game (216). In this game Mountain Dew is simply the brand attached to the game. Mountain Dew is not essential to the framework or process of the game, only a label in the game). Second, games can use simulation and integration. For instance, The Toilet Training Game systematically seeks to temper “the very lifestyle of alcoholic overindulgence” (222). As the player goes through the game, they participate in late-night activities and always come back to the same place: the toilet. Games like these “create simulation gaps about consumption practices; they expose the potential unities and discontinuities of consumer goods as they enter the lives of individual customers” (222). Thus at the end of the game, the player sees drinking through his/her own eyes and how it affects them personally.

The aspect of videogames I had not considered prior to reading this book was learning. Bogost (2007) goes into great detail to discuss the various ways videogames can teach. This goes much deeper than advertising or making suggestions about a certain viewpoint. In games designed to teach something (e.g. Tenure) tap into the “natural medium for procedural learning” (245). That is to say, these games can actually teach players a skill. Let’s take Tenure, for example, a game which simulates “the first year of secondary school teaching” (1). After answering a series of questions (as in an interview with the principal) the player is presented with various challenges that could potentially occur inside a real-life classroom. This game “makes claims about how high school education operates” (2). In essence, the player can learn to be a teacher, dealing with conflicts an issues a teacher might face, but all within the realm of Tenure’s view on high school education. Another example is Microsoft Flight Simulator. This program can actually teach pilots to fly. Yet, like the question the author raises, would you be comfortable on a flight knowing the pilot had only ever flown in simulation? Perhaps not, but that is how we train astronauts—with game simulation. After reading this book I agree with Bogost: “videogame players develop procedural literacy through interacting with the abstract models of specific real or imagined processes presented in the games they play” (260). Obviously this could be for good or ill.

The greatest strength of this book is that it presents videogames in a good light. Videogames are not just for fun but have usefulness in realms of politics, advertising, and education. In playing videogames, we question and consider claims made and integrate our conclusions into everyday practice (339). Videogames are presented as a means of communication—literary expression (338).  I would say the greatest weakness of the book is that it does not address the negative nature of videogames enough. Perhaps because the text’s focus is showing the expressive power of videogames—how the game persuades and is intricately designed—it somewhat neglects this aspect. Although Bogost (2007) does discuss some of the negative aspects of persuasive games (e.g. anti-advergames) , I think the arguments in this book would be more effective if the author further explored the negative effects of playing games with such persuasive power.

On the whole I really enjoyed this book. It was definitely something I needed to read. I am sure it will help me in the future as I pick and choose what games I want my children playing—considering what kind of persuasion is embedded in the game. I think this book is highly relevant to our ePA class in that it shows technology is changing; as a result politics, advertising, and education must change along with it. Plain ad campaigns for goods and services or even political candidates will not suffice anymore. The best way to present ideas to society is by exposing them to experiences with that idea—people can then choose whether to agree with the idea or not, buy the product or not. Finally, we’ve already seen how much of our learning is online or computer-based. I can see the possibility for videogame simulation to be a frontrunner for how to learn in the future. No wonder our children love computers and games so much—much of the world they live in is represented in these venues. Perhaps in the future more regulation will come about concerning videogames because of the powerful persuasive aspects of the game. Who knows!

Paper Abstract

This is a rough copy of my paper abstract for the final individual project. Please comment on anything you feel I am missing or should discuss further. I appreciate any and all feedback. Thanks!


This paper will compare the global organization and communication of The Church of Jesus Christ of Latter-day Saints to the idea of “global government.” First, I will discuss the history of the Church, growing from a membership of 6 people to nearly 14 million. I will compare this to the growing world community/society. Next, I will explore the issues of governing a worldwide church and compare that to governing a global/worldwide community/society. Understanding that the Church is not operating inside a vacuum, I will use ideas and theories outlined in Lessig Code 2.0 and Open Government to comment on how the Church can achieve consistency worldwide even though individual cultures throughout the world vary a great deal. My specific focus for this paper will be technology and how that effects both the Church’s global governance as well as global e-government.

When the Tech Guy is 13 - Ethics Analysis


What is the issue?
·         Young people (teenagers and younger) are developing web sites and doing other IT-type work for businesses and business men/women. This article tells of a certain businessman who wanted a web site. Two young boys (about 13) took on the job. He said he loved the work they did. The issues that could come of this goes beyond the capability of young people to do the work. The question is, should they do the work? In theory, young programmers (not even out of middle or high school) are performing work that professional IT people (who have gone to vocational school or college) are trained to do. Are these “children” stealing jobs from these educated professionals? Obviously the young boys were paid in this case, but perhaps they were paid less than what a professional would have charged. Is it ethical to pay children/teens lower wages and essentially “cheat” professionals out of a job just because the child/teen can do similar work at a lower wage?  Further, if children do this type of work, at what point will that cross child labor laws? Not to mention, what about the taxes that could/should be paid on that money but isn’t because children don’t pay taxes?
·         Why is this new or more relevant because of technology advances?
  • With new technology it is getting easier and easier to create web pages and do other IT-type design/work. In the past only professionals could do such things because it all had to be done by code. While code is still a necessary part of programming (languages like HTML, SQL, C++, etc. are critical to the development of software and hardware systems), current software and hardware advances have made it possible for virtually anyone to create web pages. In the future, perhaps it will be easier to create computer programs. If that is the case and children can do the work, the issue must be faced head on: should children do that work?
·         What is one side of the issue and who supports that side?
  • One side of the issue is the professionals who lose out on work because young people (non-professionals) can do the same work for cheaper. Additionally, the labor unions and advocates of child labor laws may be upset that children are working in an adult/professional capacity. Finally, perhaps some would argue that kids shouldn’t have jobs like these because they pay enough money that should be taxed, but children don’t pay taxes, especially for “side jobs” like this one.
·         What is the other side of the issue and who supports that side?
  • The other side is that children want to do the work and perhaps getting paid is just a bonus. It seems that kids younger and younger these days take interest in technology and they are good at it. Why should we deprive these kids of opportunities that come to them at a young age? Is it wrong to allow children to do this kind of work just because they are children or even because they threaten professionals’ jobs?
·         Is there a clearly defined body regulating this issue?
  • There is neither a clearly defined body regulating this issue or a clearly defined position to be enforced at this time. Sure we have child labor laws, etc., but who is to stop things like this happening again and again? What will prohibit these boys from having their own “small business” in house while they don’t even pay taxes? Perhaps this will become a greater issue and bring about enforced positions or regulating bodies in the future.
·         What is your position on this issue?
  • I think children should learn work at an early age and that taking on jobs such as this can be beneficial to their learning and development. However, I do not think that children should do the work that professionals do and get paid for it. I feel for the professionals who might lose out on work to kids who just happen to know a lot about computers. Still perhaps some professionals don’t want the menial kind of work (web sites, etc.) that these kids can do. Maybe they are looking for something more complex. Either way, I still don’t think the kids need to be thrown into the business world too soon. They should be outside playing ball or reading books. I love technology, but I don’t think children should lose their childhood because of it. In regards to the tax issue and child labor laws, I do not even know where to draw the line or how to judge this. But if I had to take a side I would say that if children are indeed doing such profitable work they should be taxed. And, if their “work” interferes with their schooling or play time, the “work” should discontinue. Kids need to be kids.

Sunday, October 24, 2010

New Avenues of Participation in Society and Government: Do I Make a Difference?

In many cases people have a desire to contribute, but are not sure how. This is often manifest
after natural disasters when empathy can overtake logic, leading to the provision of unnecessary
supplies that clog up scarce transportation channels. The advent of the Internet has enabled a
more coordinated effort where volunteers find meaningful ways to directly contribute, such as
offering their home to those affected by Hurricane Katrina or helping join families that were
separated. More generally, smart governance infrastructures support clear and meaningful
individual contributions that can be aggregated in useful ways.
- Johnson and Hansen, "Design Lessons for Smart Governance Infrastructures." p. 11

I like this quote because I too am one of these people - someone who wants to do so much more but doesn't know where to begin. I think that is a big issue in society today: people see problems but don't know how to fix them. If a problem is so large that it will obviously take several people and lots of time to fix, many times no one does anything. But, through avenues of e-Participation, we can find ways to help.

For example, I was fascinated by the grains of rice that Free Rice will donate just for answering some simple questions. I could spend hours doing that and feel good knowing my time wasn't wasted and actually promoted good. This is just a small something, but if everyone did it (even just 100 grains as asked), that would add up. Whoever started that site didn't just want to do good, but implemented the ideas to do so.

I think even with the Internet, people are scared to get involved. Maybe it's issues of privacy (as Lessig discusses, anything on the Internet can in essence be traced). Still, using the Internet is a good way to do anonymous acts of kindness (like with donating to natural disasters or local families who face tragedy and have an account to donate money).

Personally I think e-Participation should be taken further to reach more people. As mentioned in this module, a minority of people do the majority of work. Could it be that there are more people who want to be involved but aren't because they feel inadequate? What about "advertising"? That is, how many people really know these e-Participation avenues are out there? Similar to the last module, I fear that most people not only fail to access information that is out there because they do not know it's out there, but they miss out on opportunities to get involved as well.

I've really enjoyed this class thus far in learning about the various avenues through which to get involved. Before taking this class I had no idea so much was available to "'lil ol' me" ... but now I feel somewhat empowered and able to get involved. If I choose not to do so now, I suppose I only have myself to blame. I can't say that I didn't know HOW to do it.

In response to the question of how people can get involved in government, I think that people first need to be aware of government--their actions/in-actions as well as the issues they face. People should get involved by visiting sites like whitehouse.gov and data.gov in addition to their own state's sites to get informed. Further, I think people need to learn about the issues they vote on in combination of who they vote for. Personally, I feel too many people vote "blindly" either voting by party (to hold the party in office accountable) or by voting for who their friends/advertisements encourage them to vote for. Each person should "own up" and make their own voice heard. Will they? I don't know that that will ever change. Further, I'm not certain that as government makes themselves more and more "open" online that people will respond as expected. Sure, the opportunity is there, but will people take it? Only time will tell. For me, personally, I want to get involved and know what's going on. e-Governement and e-Participation is only going to make that easier for me. I guess what I'm trying to say is that those who don't want to find information or be involved will still be "in the dark" no matter how far technology takes us to new levels of participation in government (e.g. some people still prefer to renew their drivers' licenses in person rather than online because of preference). Yet, for others  government issues will finally be accessible and perhaps they will not just feel they make a difference, but see the results of their actions on a larger scale.

Sunday, October 17, 2010

Project Idea and Open Government

It took me forever to come up with a topic I liked/found interest in. After reading in Open Government, particularly chapters 15 and 34, I was able to narrow down what I wanted to do. First of all, I am really intrigued by the book Open Government because of the variety of viewpoints and cases discussed in the book. For me, it is a great compilation of information about various venues of eGovernment. Here are some quotes I found thought-provoking:

Governor Mike Leavitt of Utah stated "I believe we are entering an exciting new era in society ... our world is becoming an information ecosystem, and the ramifications are monumental. Futurists believe there will be a massive shift in the nature of work and that the impact of the information age may be as great as the societal changes that occurred during the industrial revolution" (Fletcher, 375). How true this is! We are witnessing that now. That's what this class is all about. I love the imagery of an information ecosystem.

"Participation means more than just voting. Participation means applying your unique set of talents to improve the government that works for you" (Netherland & McCroskey, 177). This struck me because we always hear about how we can participate by voting, but these authors want to take it a step further--literally doing something to help the government. I asked myself what talents I had to offer to take this challenge. I'm still trying to think of something other than becoming a public administrator. What ideas do you have?

In chapter two I really liked the idea of building "a simple system and letting it evolve" (O'Reilly, 18). So many times we think we have to come up with big ideas and great solutions, when really if we simplify things, it would be so much better. Like with the internet and Twitter.

As for my project, I have decided to do a case study. My object of study will be The Church of Jesus Christ of Latter-day Saints. I will discuss a brief history of how they grew from 6 members to nearly 14 million members (and still growing). Then I will discuss the issues involved in governing a worldwide church as well as the solutions (internet broadcasts, twitter, Facebook, satellite radio and TV, etc.) I don't know what other info I will add at this point, but that's a start. Finally (this will be the bulk of the paper) I will tie in my findings to public administration and e-government. I want to take the fundamentals of a worldwide church to discussing worldwide government (not that we will all be one nation, but many governed universally through various media and channels of information (e.g. the Internet). Some of the sources I want to use included Open Government, The Future of Work, "Bounding the Domain: Information Policy for the Twenty-first Century," "A Virtual Agency for Business, and texts found on the syllabus in the "Global e-Government" section for optional reading. I'm sure I will find other readings that apply as well.

For my literary analysis, I have chosen the book Persuasive Games: the Possessive Power of Video Games. I know this doesn't seem to relate to my individual project topic, but I wanted to do both. Whether there is a connection or not, I am sure I will find the texts engaging and useful.

Sunday, October 10, 2010

e-Government: citizen awareness and involvement in government affairs

I have to admit two things: (1) I had no idea that the government sites we were to explore even existed before this week. (2) Whitehouse.gov and the other sites listed as required to visit truly fascinated me. When I read the assignment, I don't know what I was expecting to find on those site, but what I found peaked my interest. I am certain I will use these sites on a regular basis now that I know they exist. For example, when I want to see the latest press conference or publication by the President or other governmental officials I can start with Whitehouse.gov. If I want data or numbers about current events or trends (e.g. FDA drug recalls), I can go to Data.gov instead of Google (though Google is a good resource, this puts the information all in one place).

My favorite site I found was healthcare.gov. On this site you can find information about healthcare plans and options for you. It cites information for different ages, marital status, and employers. This indeed is a way the goverment is addressing the new laws regarding healthcare, making an effort to help people find what they need. But, how many people know this information is available? How many people who know about it actually use it?

In context of the readings for this week, I see there is a shift in the way government thinks and acts--or at least the shift is starting. e-Government will be so important in the future, and is already important now. Sites like these exist because the government is trying to make information accessible to the common citizen. Anyone with access to the worldwide web can access these sites. The information will influence how people think and act in regards to public policy, voting, and understanding our world as a nation. In that way, these are definitely platforms for government.

Still, I agree with several of the readings for this week: we still have a long way to go. Even though this information is out there, how many people (even somewhat educated people like myself who actually want to be involved in the community) are aware of these sites and that the information IS available? I would say far too few. But is government going to advertise this information? Possibly. They advertise for services like Service Arizona, where you can go online and register to vote, renew your driver's license, and renew your vehicle registration. Things are getting easier and government is becoming more accessible to ordinary people, but I can see that things will need to progress even more to get to where our readings discussed.

e-Government will be significant as elections come closer (particularly presidential elections). People will be glad to get to "know" the candidates in a way they haven't been able to before (well, at least before President Obama). No longer will goverment be out of reach for us citizens. Public record will truly be public record. With that information we will have the capability to be more active in government and community involvement.

I think as one outcome of taking this class I will be better informed and more in tune with the "real" world, even if that world comes to life via the web. I can share service experiences with other people and start large community outreach programs if I want. The government is opening the doors of communication to the public in ways the public can access them. They just need to get the word out about what is available. The time to be active in the community and in government is now, and it will only get easier and easier to be a nation of sharing and commonalities rather than one of conflict and differences. The bridging of the gap between government and the people will be realized and the gap will get smaller and smaller. This is a good thing.